Unravel

Challenge

A leading medical spa with locations across the United States, had been facing stagnant revenue growth for two years. They had also seen a 20% decrease in new client acquisition and a low rebooking rate from existing clients.

Solution

Market Research, Pricing Strategy, Digital Overhaul, Customer Retention Program, and Social Media Campaign: Increase annual revenue by at least 150% within 12 months. Implement a new digital booking and CRM system to enhance customer experience. Increase customer rebooking rates by 42%.

Result

The customer rebooking rate increased by 42%, exceeding the 30% goal. The new CRM system contributed to a 60% increase in customer engagement metrics like frequency of visits, average transaction value, and lifetime customer value. Social media engagement surged by +135%

Challenge

The dental practice had been facing several challenges, including declining patient visits, lackluster online presence, and an outdated website. Despite offering excellent dental care, the practice was struggling to stand out in a saturated market. Primary goals = increase new patient visits.

Solution

We took a comprehensive approach to turn the challenges into opportunities. Our scope of work included: Search Engine Optimization (SEO, Web Design and Development, Reputation Management, Content Marketing, Paid Advertising, and Customer Relationship Management (CRM).

Result

The results were staggering. Within 12 months, the dental practice saw a 230%+ increase in revenue, far exceeding the initial goal of a 30% increase in patient visits. The revamped website now ranks in the top three for relevant local search terms, and the practice's online reputation is a 4.8/5.

Challenge

Despite being a well-known brand, the eCommerce business was facing plateauing sales and increased competition from emerging online marketplaces. Their outdated website, poor SEO rankings, and lack of customer engagement were limiting growth.

Solution

we crafted a comprehensive and multi-faceted marketing strategy: Search Engine Optimization (SEO), Web Design and Development, Reputation Management, Content Marketing, Email Marketing, Social Media Marketing, and Data Analytics.

Result

In 12 months, sales revenue increased by 108%, surpassing the initial goal of doubling sales. Website traffic increased by 75%, and customer engagement metrics showed significant improvement. The updated website lowered cart abandonment rates by 20%, and the customer retention rate increased by 15%.